Sounds easy, right? Still, I was doubtful things would go so smoothly based on prior experience with cancelling gym contracts. The phone rep then gave me my contract number and told me to send an email to ABC Financial with that number and other identifying info on the account. My interaction with the phone rep was pleasant and I got almost no push back on cancelling - other than the standard line of “Do you mind if I ask why you’re cancelling?” I was told to call ABC Financial Customer Care at 88 to start the cancellation process. They offer gym management software to a number of clients in the industry. ![]() Turns out Workout Anytime is one of several gyms where the back office billing in handled by a company called ABC Financial out of Sherwood, Arkansas. Just a few days ago, I went back to the gym to get that number. I knew I’d likely only be a member for a few months, so I remembered the friendly guy at the desk who signed me up mentioned there was an 800 number to call if I ever wanted to cancel. I was paying $19 a month, in addition to some miscellaneous one-time fees: It was the one of the only gyms near me and it turned out to be a great facility that was really quiet. Over the summer, though, I made the effort and joined Workout Anytime on a month-to-month contract. I’ll try to hit the treadmill at home and do some pushups, but I can’t dedicate time to go a gym during the school year. With the kids back in school, my time is very limited for exercise. RELATED: This tool negotiates with your cable and internet provider to lower your bill How I added $19/month back to my budget with one call and one email You hear so many horror stories of how easy it is to sign up at a gym, yet so difficult to cancel.Īnd because of my past experiences, I was gearing up for another long process to cancel my gym membership at Workout Anytime.īut to my surprise, the process was easier than I could have imagined! Fitness membership and it involved the whole rigamarole of typing up a formal letter, trudging to the Post Office and paying to send it certified mail. Your club will notify you when it reopens and what its rules are regarding mask wearing and other considerations.Conventional wisdom says that cancelling a gym membership is a huge headache.Ī number of years ago, I wanted to cancel an L.A. If you have a Planet Fitness membership and your home club is closed for safety and social distancing reasons, your membership is automatically frozen and you're not charged any fees. If you prefer, you can also do this in person at the front desk. You'll need your Planet Fitness Keytag number to complete the process. Open the Upgrade webpage in a browser and follow the instructions. Membership upgrade, though, can be done online. Visit your home club and speak to someone at the front desk about your account. If you want to downgrade your membership rather than cancel it, you need to do that in person as well. How to upgrade or downgrade your Planet Fitness membership Either visit in person and speak to someone at the front desk or call your club. Unfortunately, the rules vary from club to club, so you should reach out to customer service at the location where you have a membership. Many clubs allow you to put your membership on hold for up to three months for medical reasons. No Lock In Contact, Cancel Anytime Total saving of over 600 New Member. Your Exclusive Foundation Membership Includes: ‘Lifetime’ rate just 52 Per Week (saving you over 360 per year). If you need to step away from your Planet Fitness membership temporarily and would prefer not to cancel it entirely, you may be able to put your account on hold. VIP: Foundation Membership 104.00 Fortnightly by Billing. How to pause your Planet Fitness membership ![]() You'll want to follow up with the club to make sure your application was received, approved, and processed. Address it to your home club, and Planet Fitness recommends sending it via certified mail. To cancel via mail: Write a letter that explains your intent to cancel your membership and includes your name, address, phone number, and Planet ID membership number.To cancel in person: Visit your home club's front desk and request a cancellation form.You only have two official options: visiting in person or sending a letter. You can't cancel your membership by phone, via the Planet Fitness website, or even by email. How to cancel your Planet Fitness membership Instead of letting you close your account online, Planet Fitness requires you to visit your home club and speak to a representative at the front desk or send a letter via the postal service. Planet Fitness is a popular chain of fitness centers (it had more than 15 million members as of March 2020), but the franchise has not embraced modern customer service practices, especially when it comes to canceling membership plans.
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